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About Green Tea |
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Certified Organic |
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We Accept |
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What does first harvest mean?
Japanese green tea is harvested throughout spring and summer. First harvest tea is the first round of harvesting from April to May depending on the region. First harvest Japanese green tea is superior in taste, aroma and nutrients, therefore it is more expensive.
How fresh are your teas?
Our teas are very fresh indeed! Being in Japan enables us to get the freshest tea possible. We receive our tea, all of which comes directly from the farm that cultivates it, on an on-demand basis and only stock small amounts of tea that we can sell in a short period of time.
What part of Japan are your organic green teas from?
We source our green tea from various tea growing regions of Japan. All of which are sourced directly from genuine certified organic green tea farms that grow, process, and package their own teas on their own farms.
How long will my order take to process and deliver?
Usually your order will take around 3-12 days to be delivered depending on your chosen shipping method. In the holiday seasons it may take longer.
Where do you ship green tea to?
We ship our green tea worldwide including US, UK, Europe, Canada, Australia and many others.
How much green tea do you recommend purchasing at one time?
We recommend you order no more than two months supply of green tea at one time.
How quickly do you recommend I use my green tea after opening the packet?
You should use it as soon as possible after opening the packet as it can quickly lose its quality after being exposed to air. If you can't use it within a month we recommend you store it in an air tight container or canister.
Is your organic green tea certified organic?
All our organic green tea is certified by JAS (Japan Agricultural Standard). This is the certificate given and accredited by the Ministry of Agriculture, Forestry and Fisheries (MAFF) of Japan. Our Uji tea farm is also certified by USDA (United States Department of Agriculture), and our Kagoshima farm is also certified by QC&I (Germany).
Do you use a secure HTTP connection to process orders?
Yes, all our orders are processed securely using a HTTPS connection which encrypts all of your payment details.
Are my personal details safe with you e.g address, email address and telephone number?
Yes, we never sell, share, lend or give your personal information to any company or entity. The personal information you provide us stays with us, and will stay confidential.
Do all your matcha tins and tea packets have the expiry date written on?
Yes, all our organic tea has the expiry date clearly written on. Our matcha tins have the expiry date written on the bottom label, and our tea packets have the expiry date written on the back label. All our labeling and expiry dates are affixed at the farmers factories. WE NEVER SELL EXPIRED TEA.
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ORGANIC SHINCHA 2009
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